Frequently Asked Question
Q&A

    Information on Reservations and How to Use Our Facilities

  • What time is check-in and check-out?
    For the glamping type, check-in is from 3:00 p.m., and check-out is by 10:00 a.m.
    For the cottage and SPA suite types, check-in is from 3:00 p.m., and check-out is by 11:00 a.m.
  • Are there any cancellation fees?
    A 50% cancellation fee will be charged from 14 days prior to the reservation date, and a 100% fee from 7 days prior.
    However, you may change your reservation date once free of charge if it is done at least two weeks in advance.
  • Do you offer a shuttle service?
    Yes, we provide a shuttle service from Ōmi-Takashima Station. Reservations are required at least 3 days in advance.
    The shuttle departs from Ōmi-Takashima Station at 14:30. Please note that the service may be shared with other guests.
  • Payment Methods
    We accept cash as well as the following payment methods:


    Credit, Debit & Prepaid Cards
    VISA / MasterCard / Union Pay / JCB / AMERICAN EXPRESS / Diners Club / DISCOVER


    Electronic Money
    Rakuten Edy / QUICPAY / Kitaca / Suica / PASMO / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken


    QR Code Payments
    PayPay / Rakuten Pay


    Other
    Apple Pay / Google Pay
  • Accommodation Details

  • What is the maximum capacity?
    【Glamping Tents】
    Lake Dome: 5 guests
    Square Safari (Hammock Type): 6 guests
    Square Safari (Ethanol Stove Type): 6 guests
    Dog Safari Tent (Pet-friendly Tent): 6 guests

    【Luxury Cottages】
    Lakeside Cottage: 6 guests
    Lakeside Dog Cottage (Luxury Dog Cottage): 6 guests

    【 SPA Suite Type】
    Lake View Standard: 5 guests
    Deluxe Spa Suite: 4 guests
    Theater Standard: 4 guests
  • How many beds are there?
    【Glamping Tents】
    Lake Dome: 2 single beds
    Square Safari Type Hammock: 4 single beds
    Square Safari Type Ethanol Stove: 4 single beds
    Dog Safari Tent [Dog-Friendly Tent]: 4 single beds

    【[Luxury Cottages】
    Lakeside Cottage: 4 single beds, 2 futons
    Lakeside Dog Cottage [Luxury Dog Cottage]: 4 single beds, 2 futons

    【SPA Suite Type】
    Lake View Standard: 2 semi-double beds, 3 futons
    Deluxe Spa Suite: 2 semi-double beds, 2 futons
    Theater Standard: 2 semi-double beds, 2 futons
  • Facilities & Amenities

  • What amenities are available?
    Items provided in guest rooms:
    Face towel,Bath towel,Shampoo,Conditioner,Body soap

    Items available at the amenity bar:
    Hairbrush,Razor,Ladies’ set,Vanity kit,Toothbrush,Hairband,Body towel
    * A skincare set (cleansing, lotion, and milky lotion) is provided exclusively for female guests.

    For more details, please refer to the Room Information page!
  • What facilities are available?
    For more details, please refer tothe room page!
  • Is BBQ and dining possible even if it rains?
    Yes, it is available in all weather conditions.
  • Do you have air conditioning?
    All rooms are equipped with air conditioning.
  • Do you have Wi-Fi?
    Yes, we do.
  • Does it have a shower and toilet?
    Each room has its own bath (hot spring) and toilet.
  • Do the guest rooms have hot springs?
    All room types are equipped with their own natural hot springs, so you can relax and enjoy them anytime you like in complete privacy.
  • Do you have a pool?
    We have a public pool exclusively for staying guests.
    Additionally, all Luxury Cottages are equipped with a private pool.
  • Do you have a sauna?
    We have a public sauna exclusively for staying guests.
    In addition, all SPA Suite type rooms are equipped with a private sauna.
  • Do you have power outlets?
    Each room is equipped with power outlets that you are free to use.
  • Do you have televisions?
    Televisions are available in all Luxury Cottages and SPA Suite rooms.
    Please note that there are no televisions in the Glamping types.
  • Regarding the use of dog diapers and belly bands
    We kindly ask for your cooperation in having your dog wear diapers or a belly band while on the premises.
    These items are also available for purchase at the facility.
  • About Dining

  • How many days in advance can I place a meal order?
    Meal orders can be placed until 3:00 p.m. on the day before your reservation.
  • Yes, here’s the English translation:
    Bringing your own food and drinks is allowed.
  • Miscellaneous

  • Are fireworks allowed?
    They are allowed in designated areas until 8:00 p.m.
    Please ask our staff on the day for details.
    Launching fireworks and fountain-type fireworks are prohibited. Only handheld fireworks are permitted.
  • Is it possible for minors to stay without adults?
    Yes, it is possible.
    Please make sure to fill out the consent form below and submit it at check-in.
    PDF

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Group
Information on Nearby Group Facilities

Glamp Dome Shiga Takashima

Glamp Dome Shiga Takashima

Located in the same Takashima City area of Shiga Prefecture as Lakeside Terrace Biwako, Glamp Dome Shiga Takashima is a glamping facility featuring six dome-shaped tents. Each unit comes with a private garden and a dedicated campfire. At the unique Clear Dome Night Bar, guests can enjoy unlimited drinks, including beer, alcoholic beverages, and soft drinks.

Dog Glamping Shiga Takashima

Dog Glamping Shiga Takashima

For guests traveling with dogs, we recommend Dog Glamping Shiga Takashima, which also serves as the management building of Glamp Dome Shiga Takashima. Each room is equipped with a private dog run and stocked with a full range of pet-friendly amenities. Guests can also enjoy a private bath with natural hot spring water, known for its high moisturizing effects.

ResortGlamping.com
Resort Glamping.com
Listed Facilities

What is Resort Glamping.com
It is a portal site where you can book carefully selected glamping facilities in Japan, mainly in the Kanto, Kansai, Tokai, and Chugoku regions. The site is packed with reviews from actual visitors, travel reporters’ firsthand experiences, and plenty of sightseeing information!
For those looking for a glamping facility
You can search and select from a variety of glamping facilities based on area, accommodation or day-use plans, and facility specifications, and proceed directly to make your reservation.
To Facility Operators
We are pleased to share the expertise we have cultivated over 30 years in the resort business, including strategies for managing off-peak seasons, winter operations, effective utilization of idle land, customer acquisition, and advertising know-how.

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