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- What time is check-in and check-out?
- For the glamping type, check-in is from 3:00 p.m., and check-out is by 10:00 a.m.
For the cottage and SPA suite types, check-in is from 3:00 p.m., and check-out is by 11:00 a.m.
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- Are there any cancellation fees?
- A 50% cancellation fee will be charged from 14 days prior to the reservation date, and a 100% fee from 7 days prior.
However, you may change your reservation date once free of charge if it is done at least two weeks in advance.
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- Do you offer a shuttle service?
- Yes, we provide a shuttle service from Ōmi-Takashima Station. Reservations are required at least 3 days in advance.
The shuttle departs from Ōmi-Takashima Station at 14:30. Please note that the service may be shared with other guests.
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- Payment Methods
- We accept cash as well as the following payment methods:
Credit, Debit & Prepaid Cards
VISA / MasterCard / Union Pay / JCB / AMERICAN EXPRESS / Diners Club / DISCOVER
Electronic Money
Rakuten Edy / QUICPAY / Kitaca / Suica / PASMO / TOICA / manaca / ICOCA / SUGOCA / nimoca / Hayakaken
QR Code Payments
PayPay / Rakuten Pay
Other
Apple Pay / Google Pay
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- What is the maximum capacity?
- 【Glamping Tents】
Lake Dome: 5 guests
Square Safari (Hammock Type): 6 guests
Square Safari (Ethanol Stove Type): 6 guests
Dog Safari Tent (Pet-friendly Tent): 6 guests
【Luxury Cottages】
Lakeside Cottage: 6 guests
Lakeside Dog Cottage (Luxury Dog Cottage): 6 guests
【 SPA Suite Type】
Lake View Standard: 5 guests
Deluxe Spa Suite: 4 guests
Theater Standard: 4 guests
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- How many beds are there?
- 【Glamping Tents】
Lake Dome: 2 single beds
Square Safari Type Hammock: 4 single beds
Square Safari Type Ethanol Stove: 4 single beds
Dog Safari Tent [Dog-Friendly Tent]: 4 single beds
【[Luxury Cottages】
Lakeside Cottage: 4 single beds, 2 futons
Lakeside Dog Cottage [Luxury Dog Cottage]: 4 single beds, 2 futons
【SPA Suite Type】
Lake View Standard: 2 semi-double beds, 3 futons
Deluxe Spa Suite: 2 semi-double beds, 2 futons
Theater Standard: 2 semi-double beds, 2 futons
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- What amenities are available?
- Items provided in guest rooms:
Face towel,Bath towel,Shampoo,Conditioner,Body soap
Items available at the amenity bar:
Hairbrush,Razor,Ladies’ set,Vanity kit,Toothbrush,Hairband,Body towel
* A skincare set (cleansing, lotion, and milky lotion) is provided exclusively for female guests.
For more details, please refer to the Room Information page!
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- What facilities are available?
- For more details, please refer tothe room page!
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- Is BBQ and dining possible even if it rains?
- Yes, it is available in all weather conditions.
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- Do you have air conditioning?
- All rooms are equipped with air conditioning.
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- Do you have Wi-Fi?
- Yes, we do.
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- Does it have a shower and toilet?
- Each room has its own bath (hot spring) and toilet.
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- Do the guest rooms have hot springs?
- All room types are equipped with their own natural hot springs, so you can relax and enjoy them anytime you like in complete privacy.
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- Do you have a pool?
- We have a public pool exclusively for staying guests.
Additionally, all Luxury Cottages are equipped with a private pool.
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- Do you have a sauna?
- We have a public sauna exclusively for staying guests.
In addition, all SPA Suite type rooms are equipped with a private sauna.
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- Do you have power outlets?
- Each room is equipped with power outlets that you are free to use.
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- Do you have televisions?
- Televisions are available in all Luxury Cottages and SPA Suite rooms.
Please note that there are no televisions in the Glamping types.
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- Regarding the use of dog diapers and belly bands
- We kindly ask for your cooperation in having your dog wear diapers or a belly band while on the premises.
These items are also available for purchase at the facility.
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- How many days in advance can I place a meal order?
- Meal orders can be placed until 3:00 p.m. on the day before your reservation.
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- Yes, here’s the English translation:
- Bringing your own food and drinks is allowed.
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- Are fireworks allowed?
- They are allowed in designated areas until 8:00 p.m.
Please ask our staff on the day for details.
Launching fireworks and fountain-type fireworks are prohibited. Only handheld fireworks are permitted.
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- Is it possible for minors to stay without adults?
- Yes, it is possible.
Please make sure to fill out the consent form below and submit it at check-in.
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